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Speech User Interface Design (Computer Systems)

The following sources are recommended by a professor whose research specialty is interactive voice response systems.


Six Superlative Sources

· Brennan, Susan E. (2000). "Processes That Shape Conversation and Their Implications for Computational Linguistics." Proceedings of the 38th Annual Meeting of the Association for Computational Linguistics, Hong Kong, Association for Computational Linguistics.

· Cohen, Michael H., James P. Giangola, and Jennifer Balogh. (2004). Voice User Interface Design. Addison Wesley Professional.

· Gardner-Bonneau, Daryle, editor (1999). Human Factors and Voice Interactive Systems. Kluwer Academic Publishers.

· Harris, Randy Allen. (2004). Voice Interaction Design. Morgan Kaufmann.

· Hirschberg, Julia, Candace Kamm, and Marilyn Walker, editors (1997). "Interactive Spoken Dialogue Systems: Bringing Speech and NLP Together in Real Applications." Proceedings of the ACL/EACL Workshop on Spoken Dialogue Systems, Madrid, Spain, Association for Computational Linguistics.

· Lai, Jennifer, and Nicole Yankelovich (2003). "Conversational Speech Interfaces." The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, Andrew Sears and Julie Jacko, editors, Lawrence Erlbaum Associates, pp. 698-713.

Other Excellent Sources

· Abella, Alicia, Michael K. Brown, and Bruce Buntschuh (1997). "Development Principles for Dialog-Based Interfaces." Proceedings of the ECAI Workshop on Dialogue Processing in Spoken Language Systems, Budapest, Hungary, Elisabeth Maier, Marion Mast, and Susann Luperfoy, editors, Springer Verlag, pp. 141-55.

· Balentine, Bruce, David P. Morgan, and William S. Meisel (2001). How to Build a Speech Recognition Application: A Style Guide for Telephony Dialogues. Enterprise Integration Group.

· Bernsen, Niels O., Hans Dybkjaer, et al. (1998). Designing Interactive Speech Systems: From First Ideas to User Testing. Springer Verlag.

· Boyce, Susan J. (2000). "Natural Spoken Dialogue Systems for Telephony Applications." Communications of the ACM 43, 9, pp. 29-34.

· Brennan, Susan E. (1998). "The Grounding Problem in Conversations with and through Computers." Social and Cognitive Approaches to Interpersonal Communication, Susan R. Fussell and Roger J. Kreuz, editors, Lawrence Erlbaum Associates, pp. 201-25.

· Cahn, Janet E., and Susan E. Brennan (1999). "A Psychological Model of Grounding and Repair in Dialog." Proceedings of the AAAI Fall Symposium on Psychological Models of Communication in Collaborative Systems, North Falmouth, Massachusetts, American Association for Artificial Intelligence, pp. 25-33.

· Gong, Li, and Clifford Nass (2000). "Speech Interfaces from an Evolutionary Perspective." Communications of the ACM 43, 9, pp. 36-43.

· Kotelly, Blade. 2003. The Art and Business of Speech Recognition: Creating the Noble Voice. Addison Wesley.

· Lai, Jennifer (2000). "Conversational Interfaces." Communications of the ACM 43, 9, pp. 24-27.

· Rudnicky, Alexander I. (1995). "The Design of Spoken Language Interfaces." Applied Speech Technology, Ann K. Syrdal, Raymond W. Bennett, and Steven L. Greenspan, editors, CRC Press, pp. 403-28.

· Sadek, David, and Renato de Mori (1998). "Dialogue Systems." Spoken Dialogues with Computers, Renato de Mori, editor, Academic Press, pp. 563-82.

· Weinschenk, Susan, and Dean T. Barker (2000). Designing Effective Speech Interfaces. John Wiley and Sons.

· Wilks, Yorick, editor (1999). Machine Conversations. Kluwer Academic Publishers.

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